Stylestoreby Neha – Return & Refund Policy

At Stylestoreby Neha, we value your satisfaction and strive to provide the best shopping experience. Please read our Return & Refund Policy carefully.

1. Returns Eligibility

• Returns are accepted within 7 days of receiving your order.
• Products must be unused, unwashed, and in original condition, with all tags and packaging intact.
• Only items purchased directly from Stylestoreby Neha are eligible for return.

2. Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made dresses
• Sale or discounted items (unless defective)
• Items damaged due to misuse, improper washing, or alteration

3. Return Process

To initiate a return:

1. Email our Customer Support at stylestorebyneha@gmail.com within 7 days of delivery.
2. Include your order number, product name, and reason for return.
3. Our team will guide you with the return shipping process.
4. Customers are responsible for return shipping charges, unless the item is defective or incorrect.

4. Refunds

• Once we receive and inspect the returned item, the refund will be processed within 5–7 business days.
• Refunds will be issued via the original payment method.
• Shipping charges (if any) are non-refundable, except for defective or wrong items.

5. Exchanges

• Exchanges are allowed only for size or color variations, subject to availability.
• Contact Customer Support at stylestorebyneha@gmail.com to check availability and process the exchange.

6. Damaged or Incorrect Items

• If you receive a damaged or incorrect product, please email stylestorebyneha@gmail.com immediately with photos of the item.
• We will arrange a replacement or full refund at no extra cost.

7. Contact Us

For any questions or assistance regarding returns, refunds, or exchanges, reach out to us at:

Email: stylestorebyneha@gmail.com